Responsibilities and Duties
• Day to day Team Management including shrinkage and attrition
• Coordination with inter-dept managers for projects / campaigns you own
• Ensure timely delivery of campaigns with highest efficiency and quality
• Improve team productivity by coaching, mentoring and training.
• Ability to effectively coach colleagues and communicate with senior management.
• Closely work with Unbound Sales Team.
• Experience of incentivising and motivating a sales focused team
• Meet monthly goals and KPIs for self and for team.
• Customer service experience and the ability to
• Deal with difficult customers.
• Create, maintain and publish productivity and related reports
• Manage and solve client queries
Candidate should have
• 1 to 3 years of experience as Team Lead (B2B lead gen industry only)
• Excellent written and verbal communication skills
• Should have excellent soft skills
• Well versed with MS office (MS Excel)
• Should be a team player
• Willing to work according to US Time Zone 6.30 pm to 3.30 am IST and also stretch as and when required
• Drive to excel and Onus towards tasks assigned
To apply for this job email your details to firstname.lastname@example.org